Origin Hotel | Origin Raleigh COVID-19 Update

UPDATED 4/3/20

Our Cancellation Policy:

In response to changing marketplace conditions, Origin Raleigh is committed to ensuring our customers experience flexibility during these challenging times.

Therefore, we are implementing the following policies:

For guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.
For guests making new reservations for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, we will allow the reservation to be changed or canceled at no charge up to 24 hours before your scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

Our team takes great pride in the role we play in the lives of our customers and guests. Rest assured that as circumstances continue to develop, one thing will remain constant: We will make our decisions with the health and well-being of our customers, guests, team members, and community as our highest priority.

Sincerely,
Todd Buchko
General Manager
Origin Raleigh