Frequently Asked Questions
WHAT TIMES ARE CHECK-IN AND CHECK-OUT?
Check-in begins at 4pm. Check-out is at 11am.
ARE YOU PET-FRIENDLY?
Yes, we love our furry friends! We allow up to two dogs for $50 per pet, per stay. Dogs must not exceed more than 100 lbs. Service animals are exempt from fees.
IS SMOKING ALLOWED ON PROPERTY?
Origin Hotel Austin is committed to providing its guests and associates with a smoke-free environment. Smoking and vaping is strictly prohibited in all guest rooms and locations within the hotel. Should any guest be found smoking or vaping in their guest room or within the hotel, a $250 non-refundable, cleaning fee will be assessed.
IS PARKING AVAILABLE AT ORIGIN AUSTIN?
Yes, we offer onsite Valet Parking which is required for all hotel guests with vehicles for $34/night + taxes.
WHAT IS YOUR CANCELLATION POLICY?
Cancellation policy is 24 Hours prior to 4pm day of arrival to avoid a 1 Night charge plus tax.